Darren Siow, M.Sc.
darren.siow@gmail.com
9873-3450
Professional Objective
To expand my expertise and knowledge in project management and user experience by working with a team in a dynamic organization.
Executive Summary
Professional Expertise
As a team-player who works independently without supervision, I am highly experienced in the areas of identifying key obstacles to efficiency, and in-depth analysis of development processes. Through close collaboration with multidisciplinary teams, I have optimized efficiency of processes, maintained tight project deadlines and delivered within low cost goals. My initiatives have resulted in a substantial improvement of user experience in products and services.
I balance my attention to detail with maintaining a close watch on long-term goals and the organization’s strategies.
Project Management
Having designed solutions for more than a decade, I have taken multiple positions of technical responsibility. I have worked with cross functional program teams, provided leadership to vendors, and consulted for engineering and marketing teams.
Design Vision
With extensive exposure to consumer products, my goals are exceptional ease of use and best customer experience. I continuously seek methods to add value to projects, developing systems for which I have received United States Patents. I bring to the organization an ability for deep understanding of end-user needs and behaviors.
Interpersonal Skills
Through engaging with coworkers in local offices as well as collaborating with partners worldwide, I have honed my skills in listening and relating to people from different cultures and walks of life. Being a stable, open-minded and mature team player, I adapt quickly and easily to changes and am very comfortable dealing and working with people from different geographic, cultural and societal backgrounds.
Visual Summary
Employment History
Instructor (UX Design)
General Assembly
2020 – present
I share my love for user experience with students from all over the world. At each class, I impart practical lessons, tips and tricks that I have gathered over my 2-decade long working experience. I have honed my online teaching skills during this COVID-19 period, delivering engaging and thought-provoking lessons at every class. This gave me the opportunity to learn at a higher level on how to communicate with people through different medium.
Founder
Trinity Studio
2019 – present
I engage with clients on projects of various scales. My involvement and contribution encompass project planning, consultation for user interfaces and user experience, budget management and testing. Through positive engagement at a personal level with a strong commitment to understanding the clients’ needs, I have further enhanced my social interaction and project management skills.
User Experience Consultant
Dell Global B. V., (Singapore Branch), Experience Design Group
2011 – 2019 (8 years)
As the User Experience lead for multiple businesses, I developed strategies to manage a mix of user profiles and end-user needs. I reviewed requirements, assessed hardware ergonomics and design software interfaces. I developed, delivered and executed these strategies through close collaboration with stakeholders.
- Human Factors consultant and UI Architect to program teams.
- Devised and executed UX goals and requirements with stakeholders.
Senior User Experience Designer
Hewlett-Packard Singapore, Business Printing Division
2005 – 2010 (5 years)
I developed UI platforms for multiple sizes of touch interfaces, and performed physical ergonomics assessments on printer hardware. I designed UX strategies that cut across various price points and user profiles.
- Developed and conducted tests in the U.S.A, Germany and Singapore
- Strategized user interface roadmap against competitive landscapes
- Spearheaded budget and resource planning
Senior R&D Mechanical Engineer
Hewlett-Packard Singapore, Business Printing Division
2000 – 2005 (5 years)
Lead mechanical engineer for inkjet printer Paper Handling sub-systems. Interacted closely with Firmware, Test, Safety and Quality engineering teams to develop high precision systems.
R&D Technical Specialist
Hewlett-Packard Singapore, Singapore Printer Operations
1995 – 1997 (2 years)
Provided engineering support to the mechanical engineering team, researching and testing improvements to mechanisms.
Accomplishments
Inventor - United States Patents
- Filed and granted U.S. patent 6,629,693
- Filed and granted U.S. patent 6,511,227
Finisher - Ironman Triathlon 2015
- Personal Best timing of 14 hours 51 minutes
Finisher - 50km Let’s Take A Walk 2017
- Team finishing time of 14 hours 32 minutes
Participation and Contribution
Project Management
- Awarded Statement of Attainment by National Infocomm Competency Framework (NICF) for Project Management Professional (PMP) course
Technical
- 7 Habits of Highly Effective People
- Problem Solving Techniques
- Design of Experiments
Usability, Design and Social Media
- Contributor at User Experience Singapore (UXSG) Meetup Sessions 2016: Debated the question of formal UX education versus learning on the job
- Participant at UXSG Conference 2014 and 2016
- Participant at World Social Forum Asia 2010
- Participant at Partnering Across Cultures
- Delegate at International Design Forum 2006: Driving Business Growth by Design
- Participant the Hardware Accessibility for People with Disabilities forum
Community and Religious
- Volunteer, Minister of Hospitality, Church of Saint Alphonsus
- Volunteer, Canteen Ministry, Church of Saint Alphonsus
Education
Master of Science (Human Factors Engineering)
Nanyang Technological University. 2002 – 2004, Singapore.
- Conducted research on Icon-Based Messaging.
Bachelor of Mechanical Engineering
Curtin University of Technology. 1997 – 2000, Western Australia.
- Developed Low-Cost Method in Producing Pipe Connectors.
Referees
Name: Mr. Ho Wai Yuen, M.Sc., PMP
Position: Consultant, Technical Program Management
Organization: Dell Global B. V, (Singapore Branch)
Relationship: Former Colleague and Personal Friend
Name: Mr. Woon Tai Woon
Position: Design Manager
Organization: Kohler K&B Asia Pacific
Relationship: Former Colleague, Friend
Contact available upon request
